UX Assessment (Enterprise)

$ 12,000 USD

Users have options, so your website not only needs to look good, but also needs to function well. This comprehensive enterprise-level audit is designed to serve as a catalyst for improvements in conversion rates, user satisfaction, retention, and the optimization of traffic towards key conversion points on your site. Great for sites with a high SKU count, or over 30 pages on a professional service or b2b site.

Get More Details >

Frequently Asked Questions

How much is an average engagement?

We do monthly & hourly pricing, so each engagement is custom and largely depends on the size of your site, as well as your goals. Engagements range from $1500 - $20,000 per month, with mid-market business averages between $2,500 - 7,000 per month.

What does the process look like?

For full service or on-going engagements, we have a very collaborative & open process in the first 3-4 months of working together. This is to ensure we're on the same page as far as next steps, milestones, and goals are concerned.

After that, our team can typically sprint to polish off projects or obtain organic search results. You'll always be involved, but we try our best not to add to your workload. We also have monthly calls to touch base on KPIs and the objectives for the months moving forward.

For Audits & Assessments, our first week or two we'll likely connect about your current data, goals or to gain access to relevant analytics platforms. After that, we're heads down in the work. Unless we find something that needs urgent attention, you'll likely hear from us once your audit is complete and your 45m - 1hr review can be scheduled.

Can we just purchase a bucket of hours?

Yep! We're slowly phasing this out as a core offering, but we understand that some DIYers and SEO teams just need an occasional extra pair of hands, or someone to give guidance. Our minimum is $750 which gets roughly 3 hours, depending on how they're used.

What's your backlinking process look like?

We offer backlinking as an a la carte service, or a service within our Full Service SEO packages (as long as it makes sense for your business & goals). While we have a rapport built up with a laundry list of micro-influencer blogs, we do custom research, outreach, and negotiations for all of our clients, so we don't run the risk of PBNs.

For D2C or Retail brands, we typically can gift product rather than paying bloggers, but occasionally compensation is necessary and will fall outside of our agency fees. We'll always set a budget with you first so there aren't any surprises at the end of the month.

Most link building engagements start at $1500 per month, with a minimum of $500 in pre-approved blogger spend.

—// More details.

The Details

When users have as many options as they do, it's imperative that your website not only looks visually appealing but also functions impeccably. Our comprehensive audit is designed to serve as a catalyst for improvements in conversion rates, user satisfaction, retention, and the optimization of traffic towards key conversion points on your site.

usability testing and heuristic evaluation

We fully recognize that the success of your website extends beyond aesthetics. This process uncovers pain points and areas in need of improvement, ensuring a seamless user experience. Additionally, we conduct heuristic evaluations based on established usability principles like Nielsen's 10 Usability Heuristics to identify and proactively address potential issues in your website's user interfaces. This combination of usability testing and heuristic evaluation ensures that your website design excels not only in visual appeal but also in functionality.

user flow and navigation

Our audit delves deeply into the user journey throughout your website, identifying potential obstacles or areas of confusion in navigation that might impede conversions.

content analysis

We meticulously evaluate the quality, relevance, and readability of your content, recognizing its significant impact on user engagement and conversion rates.

analytics review

Our audit carefully assesses the accuracy and depth of your analytics tracking to ensure that data collection yields meaningful insights into user behavior.

performance & interaction design

While visual aesthetics are crucial for attracting users, websites must offer more than visual appeal. They should deliver exceptional and enjoyable user experiences. The evaluation of your site's performance and interaction design goes beyond aesthetics to ensure that functionality is as compelling as its visual design. We scrutinize the speed and responsiveness of your website to guarantee fast page loading and seamless user experiences. We also analyze the effectiveness of buttons, links, forms, and other user interface elements to ensure intuitive and efficient user interactions. Our comprehensive approach to performance and interaction design ensures that your website excels in both aesthetics and functionality.

competitor analysis & observation

In addition to evaluating your website, we conduct a comprehensive analysis of your competitors to identify their strengths and weaknesses. This allows us to provide recommendations that help you gain a competitive edge.

page speed and performance

Our audit addresses the potential issue of slow-loading pages, which can lead to high bounce rates. We assess the speed and performance of your site to ensure that users can access content swiftly.

call-to-action (cta) evaluation

We carefully analyze the effectiveness of your CTAs, assessing their placement, design, and wording to encourage desired actions.

forms and checkout process

For e-commerce sites, we examine the ease of use of forms and the checkout process, identifying potential barriers that might discourage users from completing transactions.

mobile responsiveness

Considering the growing number of users accessing websites via mobile devices, our audit ensures that your site is responsive and provides a seamless experience across various screen sizes.

reporting & recommendations

Your audit includes a comprehensive PDF presentation overview that outlines identified issues and offers solutions in wireframe mockups, explanations, and occasional third-party recommendations. We provide an opportunity to book a call (up to 1 hour) to review the audit and our recommendations. While we aim for expedient audits, please allow approximately 30-45 days once we have access to relevant logins, files, data, and platforms. An NDA is available upon request, and in some cases, at your request, we may include AOV optimization recommendations. Our goal is to provide you with the most valuable recommendations possible, ensuring your website reaches its peak potential in the enterprise e-commerce landscape, equipped with a competitive edge.

‍